Frequently Asked Questions (FAQs)
When can I expect my order to be dispatched? Your order will be dispatched within 3-5 days of placing it.
Will I receive an email confirmation for my order? Absolutely! Upon placing your order, you'll receive an email summarizing your purchase details.
Can I cancel my order? While we prioritize getting your order shipped, if you have a change of heart, you can return the item once you receive it. After we've received the returned item, we'll process your refund.
How can I learn about your return and exchange policy? Visit Here for detailed information on our Return and Refund policy.
Which payment options do you accept? We're flexible! We accept all leading credit cards, irrespective of the country, including Visa, Mastercard, American Express, Discover, Cirrus, and many more.
Are there any hidden fees? Rest assured, we do not charge any handling or processing fees.
I need help with my order placement. What should I do? Ensure that the billing address you've provided matches the one associated with your credit card.
What are the shipping charges? Good news - shipping is on us!
Who handles the delivery of my package? For Canadian customers, Canada Post takes care of the delivery. If you're in the US, your order might be delivered by Standard Shipping or USA Post. Based on availability, International orders might be delivered by Standard Shipping, e-packet, or a regional postal service.
How long is the delivery period? The estimated delivery time is between 14-30 days.
I entered the wrong shipping address! How can I rectify it? No worries! Just click the 'Contact Us' tab and send us your correct details within 24 hours of order placement, and we'll handle the rest.